📜 Terms and Conditions of Sale (TCS) – Coalnest

🌿 Company Information

The website coalnest.com is operated by mh‑inv, a company registered under number 849748553, with its registered office at 29 rue Tronchet, 75008 Paris, France.

📧 Email: contact@coalnest.com

🌿 Purpose

These Terms and Conditions of Sale define the rights and obligations of the parties in the context of online sales of Coalnest products (air purifiers, wellness and comfort accessories) via the website coalnest.com.

🌿 Products and Availability

• 📌 Descriptions and technical specifications are provided for information purposes only (weight or dimensions may slightly differ in reality).
• 🖼️ Images are presentation suggestions and may not exactly represent the product.
• 📦 Products are available while stocks last. In case of unavailability, the customer will be informed and may request a refund.

🌿 Orders and Payment

📌 Ordering process:

• 🌿 Add products to the cart.
• 🌿 Validate the cart and enter personal and delivery information.
• 🌿 Secure payment via the methods offered on the site.
• 🌿 Order confirmation sent by email.

📌 Accepted payment methods: Credit card (Visa, Mastercard…), PayPal, other methods displayed on the site.

🌿 Delivery

🚚 Delivery fees are indicated at the time of order. The customer must check the condition of the package upon receipt and immediately report any anomaly.

🌿 Right of Withdrawal & Returns

📌 Period: 14 days after receipt to exercise your right of withdrawal.

📌 Conditions:

• ✅ Product must be returned new, unused, and in its original packaging.
• 🚫 Return costs are borne by the customer, except in case of our error or a defective product.

🌿 Warranties and Liability

Coalnest cannot be held responsible for misuse of the products. Our products benefit from the legal guarantees of conformity and hidden defects.

🌿 Personal Data Protection

🔒 The data collected is used for order processing and customer relations.

📌 Your rights: You may request modification or deletion of your data by contacting us at contact@coalnest.com.

🌿 Disputes

⚖️ In the event of a dispute, an amicable solution will be sought before any legal action. Failing that, the competent courts will be those of the jurisdiction of mh‑inv’s registered office.