🔒 Privacy Policy – Coalnest

🌿 Introduction

The protection of your personal data is important to Coalnest. This privacy policy explains what information we collect, how we use it, and what your rights are.

🌿 Data collected

• 📇 Personal information: Name, surname, email address, phone number, postal address.
• 💳 Payment information: Processed securely via our payment providers (we do not store your banking data).
• 🌐 Browsing data: IP address, device type, pages visited, cookies.

🌿 Use of data

• 📦 Process and deliver your orders.
• 🤝 Provide customer service and respond to your requests.
• ⚙️ Improve user experience and optimize our website.
• ✉️ Send promotional offers (if you have given your consent).

🌿 Data sharing

We do not sell or rent your data. However, it may be shared with:

• 🚚 Our logistics providers (for delivery).
• 💳 Our payment providers (to secure transactions).
• 📢 Our marketing partners (if you agreed to receive offers).

🌿 Data security

🔐 We implement advanced security measures to protect your information against unauthorized access, loss, or alteration.

🌿 Your rights

• 📖 Access and rectification: Modify or consult your personal data.
• 🗑️ Deletion: Request the deletion of your information.
• 🚫 Objection: Refuse the use of your data for marketing purposes.
• 📂 Portability: Obtain a copy of your data in digital format.

📩 To exercise your rights, contact us at: contact@coalnest.com

🌿 Cookies and tracking

🍪 We use cookies to improve your browsing experience. You can accept or refuse them via your browser settings.

🌿 Policy updates

📝 We may update this policy at any time. The latest version is available on our website.